1.1 Right of Withdrawal

You have the right to withdraw from this contract within 60 days without giving any reason. The cancellation period is 30 days from the day on which you or a third party named by you who is not the carrier took possession of the goods.  

In order to exercise your right of withdrawal, you must send us (la Poŝo UG, Konrad-Zuse-Platz 8, 81829 Munich, e-mail: service@la-poso.com) a clear statement (e.g. a letter sent by post or by e-mail). -Mail) about your decision to revoke this contract. You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the notification of your exercise of the right of cancellation before the cancellation period has expired and for you to have returned the goods within the period defined below.

 

1.2 Consequences of revocation

If you revoke this contract, we have to refund all payments that we have received from you, including the delivery costs, immediately and at the latest within 14 days from the day on which we received notification of your revocation of this contract. For the repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged additional fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send off the goods before the period of fourteen days has expired.

You only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods that is not necessary for checking the nature, properties and functioning of the goods.  

 

1.3 Exclusion or premature expiry of the right of withdrawal

The right of withdrawal expires prematurely in the case of contracts for the delivery of personalized goods that have been produced exclusively for you, e.g. with names, dedications or the like.  

 

General information

 

1. Please avoid damage and contamination of the product. Please send the goods back to us in their original packaging and unopened with all their contents. ​

2. Please do not send the goods back to us freight collect.

3. Please note that compliance with the aforementioned conditions is a prerequisite for the effective exercise of the right of withdrawal.